Privacy Policy
Last update: 16.10.2026
We (also known as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy is designed to inform you about how we collect and store the information you provide through the website Mettlevance (the "Website").
The following principles will be upheld:
To be transparent about how we collect and process your personal information:
We want you to be in a position to make informed decisions about the use and processing of Personal Data. This is why we have created our website. To achieve this, we use a variety of methods and procedures to provide you with relevant information regarding the use of Personal Data.
If we determine that you require specific details, we will provide that information to you at the appropriate time.
We are happy to answer any questions you may have and will provide any clarifications you need with respect to any limitations imposed by law. You can reach us by email at the address below: info@mettlevance.com
Personal Data will be used solely for the purposes set out in the Policy.
Personal Data may be processed by Us for a range of purposes, including to provide the website to you and to connect you with third-party trading platforms (the 'Services'), to improve the site, protect our rights and interests, to support the maintenance and provision of the Services, to meet any regulatory or legal obligations, and to carry out administrative and business activities that facilitate the delivery and use of the Services.
Personal Data are also processed by Us in order to better understand your preferences and needs.
To make use of meaningful tools to protect your rights regarding Personal Data:
To support the exercise of your rights, we have substantial resources in place. Contact Us at any time to submit a request regarding your Personal Data. We will modify or delete it, stop using it for specific or general purposes, and transfer it to you or to a third party. We are committed to accommodating your requests.
Protect your Personal Data:
While we cannot guarantee the complete security of your Personal Data, we can guarantee that we will continue to use a range of methods and techniques to ensure your Personal Data remains protected.
Our Privacy and Security Policy is complete.
1. The Scope?
This Policy describes the types of Personal Data the Company collects about natural individuals, how it processes that data, shares it with third parties, secures processing activities, and related matters.
This Policy applies to information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information the Company holds or is able to access.
The Policy defines "processing" as any operation that involves the use or collection of Personal Data, including its management, organisation, and storage.
Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly seek or collect information from any person younger than 18 years old. We do not knowingly permit such persons to use our services. If we become aware that we have collected information from a child, we will delete it as promptly as possible.
2. What Personal Data Do We Hold on You?
When you access our services, channels, or website, we collect Personal Data. We may request your Personal Data in certain situations. In other situations, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information from our third-party partners.
3. There is no obligation to disclose personal information to the company, along with the consequences of that choice.
You are not obliged to provide Us with any Personal Data. In certain circumstances, however, you may not be required to supply Us with Personal Data at all. This could prevent Us from delivering the Services or prevent users from accessing the website.
4. What types of Personal Data are We able to collect? When you visit our website, we will collect the following personal information:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and date of access), the language you used, software crash logs, the type of browser used, as well as information about the device you utilized. The information collected is not private information and cannot be used to identify you.
Personal Data We receive from you: any personal data you provide to Us at your own discretion when you connect with an online trading platform of a third party through Us.
Personal information you provide specifically to third-party platforms to facilitate trade: this information includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for the Processing of Personal Data
Your Personal Data is processed by the Company for the purposes described in this section, and in accordance with the applicable legal basis.
Without a legal basis, the Company is not able to use Personal Data concerning you. The legal grounds upon which the Company is able to process Personal Data regarding you:
- You have provided your consent to the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we may transfer it to a third-party trading platform.
- The Company or a third party may require processing to meet their legitimate interests. For example, this may be necessary to improve Our Services or to defend legal claims.
- Processing must satisfy a legal obligation.
Contact Us by email for further details regarding the processing required to protect legitimate interests.
Below is a list of purposes and legal grounds under which we may use the information you provide to us. Personal Data.
Scope
Legal Basis
1. To share your personal information with third-party companies at your request in order to provide access to digital trading
If you request it, We may collect Personal Data from you to pass it on to third-party companies.
You have provided your consent to the processing of your Personal Data for one or more purposes.
2. To address your requests, questions or concerns
Personal Data is required to help address any questions you may have about the Services.
Processing is required to serve the legitimate interests of the Company or those of a third party.
3. To meet any legal obligation or administrative, judicial, or regulatory requirement, Personal Data is processed in accordance with applicable legal requirements.
Processing is necessary to meet applicable legal obligations.
4. To enhance Our Services Personal
Data may be used by us to improve Our Services. This includes, among other things, crash reports and malfunction data that we collect in connection with the Services.
Processing is required to serve the legitimate interests of the Company or those of a third party.
5. To prevent fraud and misuse of Our Services
Processing is carried out on the basis of the legitimate interests of the Company or those of a third party.
6. To carry out and manage activities that align with the requirements of Our Services
Such activities include back-office operations, business development, strategic decision-making, oversight mechanisms, etc.
Processing is required to serve the legitimate interests of the Company or those of a third party.
7. To conduct analysis, such as statistical analysis
To make decisions on various matters, we apply a range of analytical methods (including statistical ones).
Processing is necessary to serve the legitimate interests of the Company or those of a third party.
8. To safeguard our assets, rights and interests as well as those of third parties, we have developed procedures to establish and defend legal claims
Personal Data may be processed by us in order to safeguard our rights, interests and assets, or those of third parties, in compliance with any applicable laws, regulations or agreements and any conditions, terms or policies.
Processing may be necessary to serve the legitimate interests of the Company or those of a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and analysis of user experiences.
You may also request that we disclose specific Personal Data about you to third-party trading platforms. We will provide the Personal Data you have given Us in these instances to such third-party trading platforms. The use of your Personal Data is governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This allows the Company to access the resources necessary to enhance and improve the products and services it offers its customers.
Where there is a need to protect the rights of third parties or assets, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company within the group, in the event that such a transaction takes place (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.
7. Cookies and third-party services
Third-party services, such as advertising providers or analytics companies, may be used in connection with our website. These companies may also make use of cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They are used to collect information about your preferences and browsing habits in order to improve your user experience, remember your settings, and tailor the products and services that may be of interest to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and remain active only for a short period before you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period of time after your browser is closed. They are used to help the Website recognize you as a returning user and allow you to return to the website.
Types of Cookies:
We may use them based on their intended purpose:
Cookie type
Cookies are strictly necessary
Scope
These cookies are necessary for you to access the features you've requested and to navigate our website. Cookies are used to deliver the information, products, and services you've asked us for.
They are required for your device to download and stream data, allowing you to navigate the website, use its features, and return to pages you've previously visited.
Additional Information
Cookies collect Personal Data such as your username and last login date to verify that you are logged in to the site. They are deleted when you close your web browser (session Cookies).
Cookie type
Functionality Cookies
Scope
Cookies allow us to recognize you each time you visit our site, as well as to save your settings and preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to verify that you are logged in to the site. They are deleted when you close your web browser (session Cookies).
Cookie type
Cookies for performance
Scope
Cookies are used to collect statistical data about the site's performance and to help improve it. They also allow Us to conduct analysis on our website.
Additional Information
Cookies store anonymous data that is not linked to any identifiable or identified natural person. They can be deleted when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or removed
To block or remove cookies, you need to adjust your browser's settings. Below are links to guide you through the process for some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that certain features or functions of the Website may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. The retention of personal data about You
The Company will retain Personal Data about you for as long as is necessary to fulfill the purposes of processing Personal Data, as described in this Policy, or for longer periods as permitted by applicable law, regulations, policies, or orders.
We'll share your information with third-party trading platforms for a period of 12 months. If you agree to this, we will continue to share your data for an additional 12 months.
We regularly review the Personal Data we have retained to ensure it is no longer needed.
9. Transfers of personal information to a third-party country or to an international organization
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country, meaning a country other than the one in which you reside) or to international organizations. International organizations or jurisdictions. Company takes all necessary steps to safeguard the personal data you provide and to ensure that data users are able to assert their rights and access effective legal recourses.
These protections and safeguards are available to all individuals who reside in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for Personal Data transferred to it, in accordance with article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016. (the "GDPR")
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in accordance with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the EU Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Please send an email to info@wealthwaydigital.uk
10. Security of Personal Data
We have taken appropriate organizational and technical precautions to protect Personal Data, including measures to prevent its accidental or unlawful destruction, loss, or modification.
We cannot guarantee that the security of your Personal Data will be maintained without error. We cannot be held accountable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including, but not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.
In the event of legal or other obligations beyond our control, we may be required to disclose Personal Data concerning you to third parties, such as public authorities. We cannot control the level of security applied to your Personal Data by such third parties in these circumstances.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of Personal Data you transmit to Us via the internet.
11. Hyperlinks to third-party websites
Links to third-party websites and applications are provided on our website. These websites and applications are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by these websites or apps. This Policy does not apply to actions taken through such sites or apps.
When visiting any third-party websites or apps, We recommend that you review their privacy policies before choosing to access or use their services. We also suggest that you exercise care when providing any Personal Data to them.
12. Changes to this Policy
When visiting any third-party websites or apps We recommend, please read their privacy policies before choosing to access or use them. We also suggest that you provide any Personal Data to them.
13. Your rights regarding your personal information
You are entitled to request that We verify the accuracy of Personal Data being collected about you, rectify any mistakes, and delete all Personal Data not required by Us. You may also restrict the scope of types of processing of personal information.
If you are a resident of the EEA, please refer to this page:
These rights are accessible to you with respect to the information you provide in relation to your Personal Data. You may request to exercise your rights by writing an email to the address below.
Access rights
The Company is able to verify the accuracy of Personal Data being processed about you. If so, you are able to access your Personal Data.
The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If the request is detrimental to the rights and freedoms of another person, the Company may refuse to comply with the request or limit its capacity to fulfill it.
Right to rectification
The Company is entitled to rectify inaccurate Personal Data. You are entitled to demand that any incomplete Personal Data concerning you be rectified, taking into account the reason for processing.
Right to Erasure
The following reasons are applicable: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis to process; (c) You object at any time, based on a reason specific to your situation, to the processing of Personal Data about yourself that is based on legitimate interests pursued either by Us or by a third party; (e) Personal Data are unlawfully processed or f) Personal Data must be removed to meet the lawful obligation of the Company.
This right is not applicable in the event the processing is necessary (a) to fulfill an obligation imposed by law that is required to be processed under European Union law or Member State law; or (b), to create, exercise or defend legal rights.
Processing restrictions
If you have concerns regarding the accuracy of your Personal Data, you may ask the Company to limit the processing of your Personal Data.
If you ask that Personal Data be restricted, Personal Data may only be kept if you give consent or in order to create, exercise or defend legal rights, or to defend the rights of another natural individual, or in the case of a reason that is of significant public interest within the European Union or a Member State.
Right to data portability
If the processing is carried out by an automated system and is based on consent or a contract that you are party to, you have the right to review your Personal Data you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, if technically feasible. The rights you have under the right to erasure do not change due to the exercise of your right to data portability. The right to transfer data does not interfere with the rights or freedoms of anyone else.
Right to challenge
The right to oppose any use of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party is available at any time. This is not limited to profiling based solely on these legitimate interests. If We are able to establish compelling legitimate grounds for processing Personal Data, We will not be able to continue doing so unless you can prove that they outweigh your rights, freedoms, or interests, or the exercise, establishment or defense of legal rights.
Concerning direct marketing, You have the right at any time to oppose the processing of Personal Data concerning you.
Right to refuse consent
You may revoke your consent for Us processing Personal Data about you at any time. This will not alter the lawfulness of any processing that was dependent upon your consent prior to its withdrawal.
You are entitled to lodge a complaint with the authority that supervises you.
You may lodge an appeal to a supervisory authority established by a Member State to safeguard the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States could limit your rights in relation to Personal Data concerning you, as detailed in this section 13.
We will provide you with the requested information pursuant to the rights you have under section 13 of this agreement within one month of receiving your request. The time frame may be extended to up to two months, if needed, depending on the nature and volume of the requests. Within one month of receiving your request, We will notify you of any extension and the reasons for it.
As long as it is not contrary to the provisions of section 13, the information you request pursuant to your rights under section 13 will be made available free of cost. If the request is not justified or is excessive, particularly if repeated, We may charge a reasonable amount to cover the administrative expenses of providing the information or announcing the action requested. We may also not act.
If We have doubts regarding the identity of the person who submitted the request, the Company may ask for further information.